What You Need To Know About Escape Out’s Rules and Policies
Escape room is a new social entertainment concept. The idea was originally born in Japan and has spread all over the world in the past few years. You and your team will be explained the rules and locked in a themed room, also called the escape room, and given 60 minutes to explore, investigate, solve clues/puzzles to unlock the next mystery, all in hopes to figure out the ultimate solution to escape the room. This is a great stage to interact/socialize with your group members.
Our escape games are private, meaning you and the group you reserved the themed room for are the only ones enjoying the escape experience.
You will be greeted by a member of our team and explained the rules. Within minutes, you and your team will be locked in your room and given 60 minutes to escape (your booking is for the whole room – you will not be paired with another group). The room is yours to explore and investigate. Solve clues to unlock the next mystery, all in hopes to get the passcode to escape. If you get stuck, your team will be equipped with a device to ask for clues from us.
While the rooms have an interesting themed environment, it is not meant to scare. Nothing will pop out at you.
1. No clues require force to be solved. While you are free to make a mess of the room, please take care not to break anything or take anything out of the room.
2. Do not touch items marked with “Do not touch”. This will apply to stuff like electrical boxes, etc. that you don’t need to mess with.
3. Don’t eat, drink, or spill the clues. There will be liquids. Don’t drink them; they probably won’t hurt you, but they will not taste good, we promise.
4. You will require to store your electronic devices outside in a locked cabinet.
5. In case of an emergency, you can exit immediately.
6. Keep the mystery alive! Tell your friends about us, but don’t give away all the clues!
Yes. For an additional 15% of the charge, you can play multiple rooms in parallel at the same time.
It is definitely challenging! No math skills or other unusual abilities are needed; however, we are always available to give out hints. Most teams need 1-5 hints or gentle pushes in the right direction throughout the hour.
There is a possibility that some puzzles may malfunction on extremely rare occasions, despite our best efforts to keep them running. On these rare occasions, the game may be halted, and the host will fix the issue so you may continue the game.
We are open by appointments only. Tuesday - Thursday: 2:00pm – 9:00pm; Friday and Saturday: 12:00pm - 11:00pm; Sunday 12:00pm - 7:00pm;. Please book in advance online. Bookings made online must be made at least 6 hours before your appointment time on weekdays and 2 hours in advance on weekends. If you are looking to inquire about a corporate event or a birthday event, please email us at [email protected]
Please show up at least 10 minutes early to ensure you are ready to enter the room when your hour begins. If we have teams booked immediately after, any minutes late will cut into your time since we must let them in at their allotted time. If you are going to be late, please call us at (916) 467-7339, and we will let you know if this will affect your playing time. If you are over 30 minutes late, we reserve the right to cancel the appointment without a refund.
We welcome children between ages 10 and 15 with a paying adult, age 18+. Younger children will have more difficulty with the puzzles. Older children age 15 and above may be in the room by themselves.
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